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Answering Services 24/7
Provide a “Real Person” touch
Keep Overheads Low
Ensure important calls are not missed. Over 70% of callers will not leave a voicemail. Most will not call back
Multiple methods of message delivery
Combine with Inbound 1300/1800 services and IVRs
Escalated and Complex Services
Australian Based Services
Whatever your requirement, SavinGreen can provide the solution.
Your calls answered by a Real Person when you can’t.
SavinGreen will provide you with a dedicated Phone Number for your service, answered in your name.
Your customers, clients or patients can call directly, it can be set up as the endpoint for a 13/1300/1800 Inbound Number or you can have your calls diverted from any answered landline or mobile phone.
Our team will take the callers’ name, number, and brief message.
You can choose to receive to have the message sent to you via SMS and/ or email.
Run 24/7 or just After Hours.
Require more information taken from callers, an escalated call flow or confirmation of receipt of message this can be set up. Outbound calls, SMS or email can be used as means of contact. Daily or weekly reporting available.
Ideal for an after hours support line.
Our staff can be trained to provide extended phone support, such as trouble shooting advice, procedures that the caller needs to follow, or relate product warranty or guarantees if required.
Combine technologies to create a “Virtual Office”
Your 1300 or 1800 number can be directed to your Answering, Virtual Reception, Booking or After Hours Service.
Use as a specified end point or multiple different endpoints on your IVR options to support your business or direct specific actions.
Keeps your overheads and your Carbon Footprint at a minimum!